We at TYLORVAXIS are committed to ensuring your satisfaction with your purchase. If you are not entirely satisfied with your order, our returns policy offers you a simple and hassle-free process to return your items.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Returns must be initiated within 30 days of purchase.
Certain items are exempt from being returned, including:
- Gift cards
- Downloadable software products
- Health and personal care items
To initiate a return, please contact our customer service team at
[email protected]. Provide your order number, details of the product you wish to return, and the reason for the return.
Once your return is received and inspected, we will notify you of the status of your refund. If approved, a refund will be processed to your original method of payment within 5-7 business days.
If you need to exchange an item, please email us at
[email protected]. Items can be exchanged only once, and the new item must be of equal or lesser value.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact our customer support at
[email protected] or call us at (555) 123-4567 for questions related to refunds and returns.